Cookie Policy

This Cookie Policy explains how ChurchHub ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at churchhub.app or use our platform. It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work properly, to remember your preferences, and to give site owners information about how people use their site.

Similar technologies include web beacons, pixel tags, and local storage. Where we refer to "cookies" in this policy, we mean all of these technologies collectively.

2. How We Use Cookies

We use cookies for the following purposes:

• Authentication: To keep you logged in to your ChurchHub account securely.
• Security: To detect and prevent fraud and protect your account.
• Preferences: To remember your settings, such as language and display options.
• Analytics: To understand how visitors use our site so we can improve it.
• Performance: To monitor site speed and identify technical issues.

3. Types of Cookies We Use

Category	Purpose	Required?
Strictly Necessary	Core platform functionality: session management, login, CSRF protection. The platform cannot function without these.	Yes
Functional	Remembers your preferences and settings between visits.	No
Analytics	Helps us measure and understand site usage through aggregated, anonymised data. We do not sell this data.	No
Performance	Monitors page load times and technical errors to help us maintain a reliable service.	No

4. Specific Cookies We Set

Cookie Name	Category	Duration	Description
churchhub_session	Strictly Necessary	Session	Maintains your authenticated session while logged in.
XSRF-TOKEN	Strictly Necessary	Session	Security token to prevent cross-site request forgery.
remember_web_*	Functional	30 days	Set when you choose "Remember me" at login.
_ga	Analytics	2 years	Google Analytics cookie that distinguishes users. Data is anonymised.
_ga_*	Analytics	2 years	Stores and counts page views for Google Analytics.

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use:

• Google Analytics to understand site traffic. Google may use this data in accordance with their own privacy policy. You can opt out via Google's opt-out tool.
• Stripe for payment processing. Stripe sets cookies to prevent fraud. See Stripe's privacy policy.

We do not use advertising or tracking cookies from social media platforms.

6. Managing Your Cookie Preferences

You have several options for controlling cookies:

• Browser settings: Most browsers let you refuse or delete cookies through their settings. Instructions for common browsers: Chrome, Firefox, Safari, Edge.
• Opt-out tools: For analytics cookies, use the Google Analytics opt-out browser add-on.

Please note that disabling strictly necessary cookies will prevent you from logging in and using ChurchHub.

7. Do Not Track

Some browsers send a "Do Not Track" signal. ChurchHub does not currently respond to Do Not Track signals, but we keep this under review as standards evolve.

8. Changes to This Policy

We may update this Cookie Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of ChurchHub after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

• Email: hello@churchhubapp.com
• Address: ChurchHub, Sheffield, United Kingdom