Terms of Service

These Terms of Service ("Terms") govern your access to and use of ChurchHub, operated by ChurchHub, Inc. ("ChurchHub," "we," "us," or "our"). By creating an account or using the platform in any way, you agree to be bound by these Terms. If you do not agree, please do not use ChurchHub.

1. Who Can Use ChurchHub

You must be at least 18 years old and authorised to act on behalf of your church or organisation to create an account. By accepting these Terms, you confirm that you meet these requirements and that all information you provide is accurate and up to date.

2. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

• Use a strong, unique password and keep it secure.
• Notify us immediately at support@churchhubapp.com if you suspect unauthorised access to your account.
• Not share your login credentials with anyone outside your organisation.
• Not create accounts on behalf of others without their permission.

3. Acceptable Use

ChurchHub is provided for legitimate church and ministry administration purposes. You agree not to:

• Use the platform for any unlawful purpose or in violation of any applicable laws.
• Upload, store, or transmit any content that is abusive, defamatory, obscene, or otherwise objectionable.
• Attempt to gain unauthorised access to any part of the platform or its underlying systems.
• Interfere with or disrupt the integrity or performance of the platform.
• Scrape, copy, or redistribute any content or data from the platform without our written consent.
• Use the platform to send unsolicited communications (spam).
• Impersonate any person or entity or misrepresent your affiliation.

We reserve the right to suspend or terminate accounts that violate these rules without prior notice.

4. Subscription and Payment

ChurchHub is offered on a subscription basis. By subscribing, you authorise us to charge the applicable fees to your chosen payment method on a recurring basis.

• Subscriptions renew automatically at the end of each billing period unless cancelled beforehand.
• All fees are stated in GBP and are exclusive of applicable taxes unless otherwise noted.
• We may change our pricing with at least 30 days notice. Continued use after the notice period constitutes acceptance of the new pricing.
• Refunds are handled on a case-by-case basis. Contact us within 14 days of a charge if you believe an error has occurred.

5. Free Trial

We may offer a free trial period. At the end of the trial, your account will either be downgraded or you will be charged according to the plan you selected. If you do not wish to be charged, you must cancel before the trial ends.

6. Your Data

You retain full ownership of all data you and your church enter into ChurchHub. We act as a data processor on your behalf and will not use your church's member data for any purpose other than providing and improving the service.

You are solely responsible for ensuring you have the necessary consents and legal basis to store personal data about your church members in the platform. You agree to comply with all applicable data protection laws, including the UK GDPR where applicable.

For full details on how we handle data, see our Privacy Policy.

7. Our Intellectual Property

ChurchHub and all its content, features, and functionality (including the software, design, text, graphics, and logos) are owned by ChurchHub, Inc. and are protected by applicable intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or brand elements without prior written permission.

8. Availability and Uptime

We aim to keep ChurchHub available at all times but cannot guarantee uninterrupted access. We may temporarily suspend the platform for maintenance, upgrades, or factors outside our control. Where possible, we will provide advance notice of planned downtime.

9. Third-Party Integrations

ChurchHub may integrate with or link to third-party services (such as payment processors or email providers). We are not responsible for the content, availability, or practices of those services. Your use of any third-party service is governed by that service's own terms.

10. Limitation of Liability

To the fullest extent permitted by law, ChurchHub and its directors, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including loss of data, revenue, or goodwill.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the platform will not exceed the amount you paid to us in the 12 months preceding the event giving rise to the claim.

11. Disclaimer of Warranties

ChurchHub is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the platform will be error-free, secure, or meet your specific requirements.

12. Cancellation and Termination

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period and you will retain access until then.

We may suspend or terminate your account if you breach these Terms, fail to pay fees, or if we decide to discontinue the service. In the event of termination, we will give you reasonable notice and the opportunity to export your data, except where termination is due to a serious breach.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or through a notice in the platform at least 14 days before the changes take effect. Continued use of ChurchHub after that date constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms, please contact us:

• Email: hello@churchhubapp.com
• Address: ChurchHub, Sheffield, United Kingdom